How to retrieve a lost serial number or software installer file

posted this on May 10, 2010, 17:21

Please login to your account at:

Use the "Store Login" link and login with your username (your email address) and password set when you ordered.

If you have misplaced your password, attempt to login leaving the password field blank. On the next page is the option to have your password emailed to you via the "Forgot Password? Click here" button.

Once logged in click on "View Previous Orders". Locate the appropriate order and click "Order Details". The download link and serial number are located at the bottom of the window.

Many of our products, including MacDrive 9, MacDrive 8, and Disk Aware, are also available without logging in at:  Please note that these products will function as a trial if they are not activated with a valid serial number.

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