Media SOS: How to safely disconnect an iPod

When you are finished using an iPod on a computer (whether adding files to it or just playing music), you need to stop the iPod before disconnecting it. There are several ways to do this:

- Explore your iPod using Windows Explorer and click the "Eject" icon

- Click on the "Unplug/Eject" or "Safely Remove Hardware" icon in the system tray (looks like a gray box with a green arrow on top) and follow the prompts

- If none of these methods work, restart your computer. When it comes back up, before doing anything else, attempt one of the above methods.

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